Q1: What is the main advantage of your R&D team?
We have a professional R&D team with more than 30 years of experience. We maintain strict control standards for every product, backed by specialized production and testing equipment in the security field.
Q2: What quality certifications do your products hold?
Our manufacturing processes are certified under ISO9001 (Quality), ISO14001 (Environment), and OHSAS18001 (Health & Safety). Our intercom products are fully CE, FCC, and RoHS compliant.
Q3: What is the typical lead time for orders?
For standard products, the lead time is approximately 1 month. For customized or OEM systems, the lead time is approximately 2 months.
Q4: Which payment methods are accepted for intercom systems?
We support multiple payment methods including T/T (Telegraphic Transfer), Western Union, and Ali Pay for your convenience.
Q5: How long is the warranty period?
We provide a 2-year warranty starting from the date the products are shipped from our port.
Q6: How is the indoor station installed?
The V50 model is designed for flexible installation, supporting both traditional wall-mounted brackets and magnetic installation methods to suit different interior requirements.