?
Frequently Asked Questions
What are the key advantages of this intercom system?
Our system is backed by over 30 years of R&D experience. We utilize professional-grade production and testing equipment, ensuring every unit meets strict quality control standards for 100% reliability.
What quality certifications does the product hold?
The system has passed ISO9001 quality management, ISO14001 environmental management, and OHSAS18001 health management certifications. Additionally, the products are CE and FCC certified.
What is the typical lead time for orders?
For standard products, the lead time is approximately 1 month. For customized solutions tailored to specific project needs, the lead time is approximately 2 months.
Which payment methods are accepted?
We support multiple payment options including T/T (Telegraphic Transfer), Western Union, and various online payment platforms for your convenience.
How long is the warranty period?
We provide a comprehensive 2-year warranty starting from the date the product is dispatched from our port.
Is the device suitable for outdoor apartment entrances?
Yes, the device features an IP54 protection level and a durable tempered glass panel, making it suitable for embedded installation in multi-apartment building entries.