Q: What is your Minimum Order Quantity (MOQ)?
A: Our MOQ is one unit. We consistently offer personalized customization to meet diverse client requirements.
Q: What are the sample shipping methods and delivery times?
A: Samples take 5-10 days via express services like DHL, UPS, FEDEX, or other economic methods for specific countries.
Q: How much time is needed for samples and bulk orders?
A: Samples are ready within 3-5 days. The lead time for bulk orders (up to 5000 pcs) is normally 20-30 days. Orders exceeding 5000 pcs can be negotiated.
Q: What is your monthly production capacity?
A: We operate 6 production lines with a monthly capacity of approximately 30,000 units.
Q: Do you offer OEM or ODM services?
A: Yes, we have our own R&D department for OEM and ODM projects. Confidentiality is a standard practice for these orders.
Q: What are your payment terms?
A: We accept T/T or L/C. Terms are a 30% deposit and the remaining 70% before shipment.