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Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional hardware manufacturer specializing in biometric authentication and retail commercial terminals.
What are your main product lines?
Our portfolio includes facial recognition terminals, fingerprint identification devices, point-of-sale (POS) systems, self-service kiosks, and AI edge computing solutions.
Does the terminal come with pre-installed software?
The hardware comes with the Android operating system. As requirements vary by region and application, we provide the hardware and SDK for integration with your specific software solutions.
How do you ensure product quality?
We maintain strict quality management standards certified to ISO 9001, ISO 14001, and ISO 27001 across the entire production process to guarantee stability and performance.
Do you support custom OEM/ODM solutions?
Absolutely. We offer comprehensive OEM/ODM customization services tailored to your specific project requirements, backed by over 15 years of industry experience.
What is the Minimum Order Quantity (MOQ)?
Standard brand models often have ready stock without strict MOQ. For custom ODM/OEM projects, the MOQ is negotiable based on the specific model and requirements.