Frequently Asked Questions
How many ways can I unlock this smart door lock?
This lock supports multiple unlocking methods including Tuya/TTLock App, Fingerprint, Password, and traditional Mechanical Keys.
What is the suitable door thickness for installation?
The lock is designed to fit standard doors with a thickness ranging from 35mm to 50mm.
What type of batteries does it use and how long do they last?
It is powered by 4 standard AAA or AA batteries (depending on the specific model version). Under normal usage, batteries typically last for several months.
Can the lock operate in extreme weather conditions?
Yes, the lock is engineered to function reliably in temperatures ranging from -20°C to 70°C.
What happens if the batteries run out completely?
You can always use the provided mechanical emergency keys to unlock the door. Some models also feature a micro-USB emergency power port.
Does it support remote management via smartphone?
Yes, through the Tuya or TTLock App via Bluetooth, you can manage users, check unlock records, and generate temporary passwords.