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Frequently Asked Questions
What's the color/style/size of the product?
We can customize the products according to the pictures provided or the specific requirements of the buyers.
Can I request a sample first?
Yes. We can provide a sample based on your design and technical requirements to demonstrate our quality and development level.
What is the cost of sample production?
The cost mainly depends on the specific design, materials used, and required trims or features.
Do you accept small orders for wholesalers?
Absolutely. We support small wholesalers and even retail in-stock goods as many of our items have no MOQ limitations.
How is the smart lock powered?
Most models use batteries or alternating current options. Please check the specific model specifications for detailed power requirements.
What is the scanning time for fingerprint recognition?
Our advanced biometric sensors provide a fast response time of approximately 1 second for unlocking.