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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are specialized in manufacturing smart locks, door plates, and switches with over 8 years of exporting experience.
How can I pay for my order?
We accept various payment methods including T/T, Western Union, and PayPal.
Is it possible to order a small quantity?
Yes, small quantity orders and sample orders are available to meet your needs.
Can we print our own logo on the products?
Yes, we provide customization services and can print your logo according to your specific requirements.
What is the warranty and after-sales service?
We provide a 2-year warranty on our products. You can contact our support team at any time for assistance.
What types of doors are compatible with this lock?
This smart lock is suitable for approximately 95% of doors, including stainless steel and wooden doors with a thickness of 40-110mm.