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Frequently Asked Questions
What's the MOQ for the first time purchasing?
If making a logo and brand package, the MOQ is 1000 sets. If there is no need for a brand logo and package, the MOQ is 100 cartons per size.
What will be the delivery time?
Normally it is 30-40 days after the order is confirmed by both parties. We maintain strict production quality in our factory to ensure excellence.
What are the payment terms?
We accept T/T, Cash, or LC.
What's the price term?
EXW, FOB, CNF, CIF, or FCA, depending on the customer's requirement.
What should we do if goods are received with quality problems?
All goods are inspected during assembly and packing. If quality issues occur (finish or damage), please provide photos of the product and carton. After verification, we will provide a refund or resend the goods.
How long is the lead time for large orders?
For orders over 1000 pieces, the lead time is to be negotiated based on current production capacity and specific requirements.