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Frequently Asked Questions
QWhat is your Minimum Order Quantity (MOQ)?
Our MOQ is one unit. We consistently offer personalized customization to meet diverse client requirements.
QWhat is the lead time for samples and bulk orders?
Samples are ready within 3-5 days. For bulk orders under 5000 units, the lead time is normally 20-30 days.
QWhat are the shipping methods for samples?
Samples are typically shipped via express services like DHL, UPS, or FEDEX, taking approximately 5-10 days.
QCan you provide OEM or ODM services?
Yes, we have our own R&D department specialized in OEM and ODM projects. We maintain strict confidentiality for all custom orders.
QWhat are your standard payment terms?
We accept T/T or L/C. Our standard terms are a 30% deposit with the remaining 70% balance due before shipment.
QWhat is your monthly production capacity?
We operate 6 production lines with a monthly capacity of approximately 30,000 units to ensure timely delivery.