Frequently Asked Questions
How can I open the door if the batteries are dead?
You can use the provided mechanical override keys or connect an external 9V battery to the emergency power supply port to power the lock temporarily.
How many users can this digital lock store?
The system supports up to 32 unique fingerprints and 32 different groups of security codes.
What is the effective range of the remote control?
The remote control key functions effectively within a range of up to 30 meters from the lock.
Is this lock suitable for my door thickness?
This model is designed to fit standard doors with a thickness ranging from 40mm to 60mm.
How fast is the fingerprint recognition?
The lock uses a high-speed semiconductor sensor with a comparison time of less than or equal to 1 second.
What type of batteries does the lock require?
It requires 4 pieces of standard 1.5V AA Alkaline batteries, providing a 6V DC power supply.