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Frequently Asked Questions
What door thickness is compatible with this lock?
This smart lock is designed to fit standard doors with a thickness between 38mm and 53mm.
How many ways can I unlock the door?
You can unlock via Fingerprint, Passcode, IC Card, Ttlock App, or a traditional mechanical key.
What happens if the batteries run out?
The lock features a low-battery alarm. If it dies completely, you can use a power bank via the USB emergency port or use the physical backup keys.
Is it compatible with Smart Home systems?
Yes, it is compatible with Amazon Alexa and Google Home for voice control and smart integration.
Can I provide access to guests remotely?
Yes, through the Ttlock app, you can generate temporary passwords for guests or service staff.
What is the total user capacity for this lock?
The lock supports up to 200 IC Cards, 100 Passwords, and 100 Fingerprints.