1. What is the MOQ for the first time purchase?
For customized logo and branded packaging, the MOQ is 1000 sets. If no brand logo is required, the MOQ is 500 sets per size.
2. What is the standard delivery time?
The typical delivery time is 30-45 days after the order is confirmed by both parties.
3. How is product quality guaranteed?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment to ensure excellence.
4. What types of door locks do you provide?
We specialize in heavy-duty Tubular Lever Locks, Tubular Knob Door Locks, Cylindrical Knob Door Locks, and window rollers.
5. What payment and delivery terms are accepted?
We accept FOB, CIF, and Express Delivery. Accepted payment methods include T/T, L/C, PayPal, and Western Union in USD or CNY.
6. What is your policy for defective products?
We inspect all items during packing. If quality problems like finish defects or damage occur, please provide photo evidence for verification to receive a refund or reshipment.